💬
General support
< 1 business day
💳
Billing issues
< 4 hours
🔧
Technical problems
< 1 business day
Contact Channels
📧
FastestEmail Support
Send us a message for any question. We monitor support email every business day.
support@winproposal.io
💳
BillingBilling Support
Questions about charges, invoices, upgrades, or cancellations. We coordinate with Paddle on your behalf.
support@winproposal.io
📋
Subscription Management
Manage your plan, update payment details, or download invoices directly from your account dashboard.
Account → Settings → Billing
Common Questions
How do I cancel my subscription?
Go to your Account → Settings → Billing and click "Cancel subscription." Your access continues until the end of the current billing period.
I was charged but can’t access my account.
Email us at support@winproposal.io immediately with your payment email and we’ll resolve it quickly.
Can I get a refund?
New subscribers may request a refund within 7 days of their first payment, subject to usage limits. See our full Refund Policy for details.
View Refund Policy →Send a Message
Send us a message